FAQ

Creating an account at Sweepstake.ai Casino is a breeze and takes just a few minutes. Simply head to our website, click the sign-up button, and fill out the required information like your name, email, and a secure password. Once you’ve confirmed your details via the email link we send, you’re ready to roll. Best of all, there’s no deposit needed to start playing with your welcome bonus of 2,000,000 Gold Coins and 1 Free Sweeps Coin.Make sure you’re in one of the 38 eligible US states, as we’re unable to offer services in restricted areas like Delaware, Idaho, or Nevada. If you run into any snags during registration, our support team is just a click away via live chat or email at support@sweepstake.ai. We’ll help you get set up so you can jump into the action without delay.

At Sweepstake.ai Casino, new players are greeted with a generous no-deposit welcome bonus of 2,000,000 Gold Coins (GC) and 1 Free Sweeps Coin (SC). This bonus is automatically applied to your account once you complete registration, so there’s no need for a bonus code or extra steps. You can use these coins to play across our wide range of games, from slots to table classics, right away.Keep in mind that Sweeps Coins come with a 40x wagering requirement before they can be redeemed for prizes at a 1:1 rate for USD. This means you’ll need to play through the value of your SC 40 times to meet the terms. It’s a fantastic way to test out our platform without spending a dime, and if you’re in an eligible state, you’re all set to claim this offer and start spinning.

Currently, Sweepstake.ai Casino does not require bonus codes for our no-deposit welcome offer of 2,000,000 Gold Coins and 1 Free Sweeps Coin. This bonus is automatically credited to your account upon successful registration, making it super easy to get started. We keep things simple so you can focus on enjoying the games rather than hunting for codes.That said, we occasionally roll out special promotions that might include bonus codes, so it’s a good idea to check your email or our promotions page for updates. If you ever have questions about a specific offer, feel free to reach out to our support team at support@sweepstake.ai. We’re always happy to help you snag every bonus opportunity available.

Sweepstake.ai Casino operates on a sweepstakes model, meaning you don’t need to deposit money to play. You can purchase Gold Coins (GC) if you choose, using trusted payment methods like ACH, American Express, Discover, MasterCard, or Visa, with a minimum purchase of $5. These GC packages often come with bonus Sweeps Coins (SC), like our First Purchase Bonus of 40,000 GC and 8 SC. All transactions are processed in USD for your convenience.For withdrawals, you can redeem Sweeps Coins for USD prizes at a 1:1 rate, with a minimum redemption of 100 SC ($100) and a daily maximum of $500. Before your first redemption, you’ll need to complete our verification process to ensure security. Processing times vary, but we aim to get your prizes to you as quickly as possible once verified.

Wagering requirements are conditions tied to certain bonuses, like Sweeps Coins (SC) at Sweepstake.ai Casino, that determine how much you need to play before redeeming prizes. For our welcome bonus and other offers, SC comes with a 40x wagering requirement. This means if you have 1 SC, you must wager a total of 40 SC in gameplay before it’s eligible for redemption at a 1:1 rate for USD.These requirements are in place to ensure fair play across our platform. You can meet them by enjoying any of our games, from slots by Evoplay to table games by Habanero. If you’re unsure about your progress, our account dashboard lets you track your playthrough, and our support team is always available to clarify any details.

Yes, Sweepstake.ai Casino is fully accessible on mobile devices through your browser, whether you’re using an iPhone or Android. You don’t need to download an app—simply visit our site, log in, and start playing your favorite games like slots or live dealer titles on the go. Our platform is optimized for smooth performance, so you’ll get the same great graphics and speed as on desktop.An official Android and iOS app is in the works and listed as “coming soon,” so stay tuned for even more convenience. For now, ensure you have a stable internet connection for the best mobile experience. If you encounter any issues, our support team via live chat or email at support@sweepstake.ai is ready to assist.

Sweepstake.ai Casino offers a diverse lineup of games to suit every player, including online slots, table games like blackjack and roulette, and more. Our titles come from top-tier software providers in the US market, such as Bgaming (Softswiss), Evoplay, Gaming Corps, Habanero, and Onlyplay. This ensures high-quality graphics, fair outcomes, and engaging gameplay whether you’re spinning reels or strategizing at the tables.You can play with Gold Coins for fun or use Sweeps Coins for a chance to redeem prizes, and all games are accessible on both desktop and mobile browsers. We’re always updating our library, so there’s something fresh to try each time you log in. Check out our game section to see the latest additions and find your next favorite.

Sweepstake.ai Casino operates under a sweepstakes model, which is legal in 38 US states, allowing players to enjoy our games without violating gambling laws. We’re not a traditional casino, so no specific gambling license is required; instead, we comply with sweepstakes regulations to ensure a safe and fair environment. Unfortunately, we cannot offer services in restricted states like Delaware, Idaho, Kentucky, Michigan, Nevada, or Washington, among others.We prioritize transparency and adhere to strict guidelines to protect our players. If you’re unsure whether you’re in an eligible area, feel free to contact our support team at support@sweepstake.ai for clarification. We’re committed to keeping your gaming experience both fun and within legal bounds.

The verification process, often called Know Your Customer (KYC), is a standard security step at Sweepstake.ai Casino to confirm your identity before redeeming Sweeps Coins for prizes. You’ll need to provide documents like a government-issued ID, proof of address, and sometimes a selfie for verification. This is typically required before your first redemption and helps protect both you and the platform from fraud.We make the process as smooth as possible, and our support team is on hand to guide you through it via live chat or email at support@sweepstake.ai. Once verified, you can redeem SC for USD at a 1:1 rate, with a minimum of $100 and a daily max of $500. It’s a quick step for long-term peace of mind.

If you’re facing technical issues at Sweepstake.ai Casino, like login problems or game glitches, start by clearing your browser cache and ensuring your internet connection is stable. Many hiccups are resolved with a simple refresh or by switching to a different device or browser. For mobile users, double-check that your device’s software is up to date to avoid compatibility snags.If the problem persists, our support team is ready to help through live chat or by email at support@sweepstake.ai. Be sure to provide details like the error message or the device you’re using so we can pinpoint the issue faster. We’re dedicated to getting you back to gaming without unnecessary delays.

At Sweepstake.ai Casino, we’re committed to promoting responsible gambling and ensuring players have a safe, enjoyable experience. We offer tools like self-exclusion options, session time limits, and spending caps to help you manage your gameplay. You can access these features through your account settings or by reaching out to our support team for assistance in setting them up.We also provide resources and links to organizations that offer help if you feel your gaming habits are becoming a concern. Remember, playing with Gold Coins or Sweeps Coins should always be fun, not stressful. Contact us at support@sweepstake.ai if you need guidance or support in maintaining a healthy balance.

Your security is a top priority at Sweepstake.ai Casino. We use advanced encryption technology to safeguard your personal and financial information, whether you’re making a Gold Coin purchase with Visa or redeeming Sweeps Coins for prizes. Our platform complies with strict data protection standards to prevent unauthorized access and keep your details private.Additionally, our verification process ensures that only legitimate users can redeem prizes, adding an extra layer of safety. We never share your information with third parties without consent. If you have concerns about your account’s security, reach out to our support team at support@sweepstake.ai, and we’ll address them promptly.